Verifying Your bed9 Account
Account verification protects your balance and your withdrawal access. We ask for a government-issued photo ID — your National ID card works — and a selfie taken at the time of submission. If your deposit wallet is registered under a different name than your account, we may ask for a wallet ownership confirmation as well. Verification is a one-time process and once
it is done your account is cleared for full withdrawal access. Send your documents through the verification section in your account settings, not by email.
- Prepare your ID — Have your National ID card ready — the front and back both need to be clear in the photo.
- Submit a live selfie — Take a fresh selfie in the verification section; screenshots of existing photos are not accepted.
- Wallet name check — If your bKash, Nagad or Rocket is registered under a different name, include wallet ownership proof.
- Verification confirmed — Once approved, your account is fully unlocked and withdrawal requests process without further ID checks.